Local, Professional IT Support and Computer Services
for Oxfordshire’s small businesses and homes

 

Business IT Solutions

We have developed a comprehensive range of services to fulfil the IT needs of small and home-based enterprises. Focussing on growing your business? IT dependent, but lacking resources and/or expertise? We will be your local outsourced IT department, with ‘phone helpdesk, remote desktop support and callout provision.

Website Development

We specialise in producing custom WordPress websites, and will build you an intelligent self-managed site, according to your specifications and budget, employing your framework and assets, or creating artwork and designing your site from the ground up. We can also manage your digital newsletter marketing campaign, generating designs consistent with your site.

Home Technology

Lost your internet connection? PC running slow? Can’t scan to your new printer? Intermittent power socket? Wishing to make full use of your internet-connected TVs, or looking to distribute music around the house from a networked media server? From repairing a troublesome PC to setting-up email on your mobile, removing a virus to securing your precious family photos, or if you’re simply looking for jargon-free advice, we’re here to help.

ComputerPro has been delivering expert, friendly and reliable IT/Computer Support

to homes and businesses throughout the Oxfordshire region for over 15 years.

We have earned our reputation by providing clients with an exceptional service and level of care, and conscientiously building our role as a trusted advisor. We have very high customer retention and referral rates, achieved by valuing and listening to our clients. We know it’s not just about technology, it’s about people, so we take great care to understand our customers, and ensure they understand us: our business is to enable your business get on with its business!

Business IT Solutions

Through a comprehensive range of integrated services developed to fulfil the IT needs of small and home-based enterprises, from speedy fault diagnosis and troubleshooting and intelligent hardware installations, to robust data security and convenient remote management, we’ll realise your technology’s potential, and safeguard your business’ continuity and legal compliance.

Disaster/Failure Recovery & Data Retrieval

Dropped laptop? Malware infection? Server crashed? ‘Lost’ work? Dying hard-drive? Software or operating system corrupted? Need data from a failed or old machine?

Cloud Solutions

We’ll specify and deploy cloud-based collaboration and storage utilities, scalable booking, accounting or CRM etc packages, security/ endpoint protection, and Microsoft 365 or Google Apps productivity suites.

Helpdesk

We operate a staffed office/workshop during standard office hours, and offer telephone and remote desktop support, out of hours access and emergency response.

Security, Data Backup & Protection

Secure your business network and critical files, eliminate the likelihood and fear of losing data, and limit disruption caused through failure or attack.

Managed Services & System Monitoring

Our long-term structured approach provides a proactive and integrated service, from remote real-time health and security monitoring to managed cloud services.

Windows PC, Apple/Mac, Linux & Chrome OS

We have many years experience in most operating systems (from Mac OS6, DOS and Win95 onwards!).

Regulatory Compliance

Be assured that you fulfil DPA/GDPR, PCI etc regulations, and your professional body’s (financial services, accountants etc) and payment gateway’s requirements, and avoid stringent penalties.

Performance Diagnostics, Health Checks & Maintenance

From real-time monitoring and alerts, and scheduled remote health-checking and updates, to periodic ‘MOTs’ to ensure your IT systems remain working optimally.

Training & Tuition

Establish or reinforce good user security practices, by avoiding the burgeoning ‘social engineering’ minefield. Increase staff productivity with in-depth training on your applications, and employ the your new equipment or services to maximum benefit.

Please don't just take it from us, here's what our clients think:

ComputerPro has taken care of my business’ increasing IT demands superbly for many years.

Barry Owner, CampEnergy

The team at ComputerPro have really impressed me. They worked patiently with me to create a website that reflects both myself and my new business perfectly. Highly recommended!

Rosy Owner, Baby & Child Sleep

They do a fantastic job for us, and speak in non IT language for people like us!

Viv Managing Director, Auteur Ltd

Thank you. I have always received excellent and professional service from the staff at ComputerPro.

Ray Bicester

Called late morning with a broken laptop keyboard and slow boot up. I was kept updated by their engineer and collected my mended computer later that afternoon...

...they had even fixed an issue caused by a major retailer's computer "service". Great service, great value, good advice and very nice people. I won't go anywhere else if I have any other computer issues.

Malcolm Wootton

You brilliantly helped me… Thank you very much for your help. If I need any computer assistance in the future I will not hesitate to use your expertise again.

Peter Deddington

Very many thanks for your prompt and effective help. Excellent service, great to have people I can call on in a panic.

Stephan Managing Director, Environmental Geotechnics Ltd

Thank you SO much for leaping into action and saving me even more stress! I am very grateful.

Heather Steeple Aston

Home Computing & Technology

We offer a full range of services to fulfil the technology needs of homes, from speedy problem diagnosis and resolution, hardware installations and audio-visual system integration, to online security and remote support.

Virus & Malware Detection & Removal

With ransomware, spyware and other malicious software, and spam and phishing email on the rise, we can provide solutions to both prevent and recover from infections.

Hardware Repairs & Upgrades

We’ll repair that laptop with a cracked screen or intermittent power socket. Speed up your PC with a memory upgrade, or fit another hard-drive to add storage. Just bring it into our Kirtlington Workshop.

'Phones and tablets

We can setup your Apple, Android (Samsung etc), and Microsoft (Nokia etc) mobile devices, and configure your email accounts, calendars, photo sharing etc, and ensure they are backing up.

Internet & Broadband Setup

We’ll help with installing your broadband router, configuring your internet service and email account, and distributing internet wirelessly throughout your home.

Health Checks & Maintenance

From quick ‘speed-ups’ and junkware removal to annual ‘MOTs’ (inc. internal upkeep), to ensure your computer keeps running smoothly.

Parts Stocked & Loan Equipment

We keep some essential kit in stock, plus many internal components, and will source anything else you may need. We also have laptops etc available for loan.

Please let us know how we, as your local expert IT professionals, can help you

How can we help you?

Fill out the form below and a member of our team will get back to you shortly.  Alternatively, call us on 01869 352002.

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Contact Us

How can we help you?

01869 352002

pcstuff@computer-pro.co.uk

Heyford Park Innovation Centre, 77 Heyford Park, Bicester, OX25 5HD

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